Dear Thuy,

My mother and I throughly enjoyed our trip to Hanoi, Ha Long Bay and Sapa. The arrangements that you made for us were thoughtful and my mum and I appreciate it a lot. I also like to thank you for help in taking me on your bike to get my phone repaired. It was an exciting experience for me to ride on a motorbike in Hanoi. 

Once again, thank you very much for your help and wonderful service – it certainly made our holiday a memorable one. 

Best regards,

Nicholas